Services

Reliable coverage across Sri Lanka
Citypak operates a network of 45+ branches, ensuring fast, secure, and efficient deliveries across all districts, including remote areas.

Secure, tracked shipments for individuals
A hassle-free solution for the occasional need to ship a package without long-term commitments. Perfect for urgent documents, gifts, and personal packages. Whether it’s a last-minute request or a planned shipment, our couriers handle each package with care and efficiency. Simply call our hotline to book your delivery or use the rate calculator on our homepage for an estimate.

Fast, seamless online order deliveries
We specialize in prepaid and cash-on-delivery (COD) shipments, offering automated tracking, doorstep delivery, and quick payment settlements to support online businesses and streamline e-commerce operations.

• Prepaid Deliveries: Orders paid in advance are processed faster, enabling quick dispatch and delivery. This reduces delays and eliminates cash-handling risks, ensuring a seamless experience for businesses and customers.
• Cash-on-Delivery (COD): Customers can securely pay upon delivery, while we handle cash collection and transfer funds to businesses through daily or weekly settlements. This ensures steady cash flow and added convenience for both sellers and buyers.

Speedy cash collection for businesses
Citypak’s Fast COD Settlements optimize cash flow with flexible daily or weekly payment options, ensuring timely fund transfers. Our dedicated dashboard offers complete transparency, providing businesses with clear insights into cash handling for enhanced control.

• Daily Settlements: Ideal for businesses needing quick cash flow, COD payments are processed and transferred within 24 working hours, minimizing financial delays.
• Weekly Settlements: A structured option for easier financial planning, COD payments collected from Wednesday to Tuesday are processed and transferred on the following Wednesday (or next working day).

Reliable logistics for business needs
Citypak ensures secure, efficient logistics for businesses, handling documents, bulk shipments, sample deliveries, and credit invoice retrieval. We serve manufacturers, corporate offices, financial institutions, and merchants needing reliable parcel delivery.
With real-time tracking, optimized routing, and structured logistics, we enhance efficiency while ensuring compliance.
From letters and parcels to bulk cargo, our dedicated team guarantees secure, on-time deliveries, helping businesses stay organized and focused on growth.

Secure collection & return of credit invoices
Invoice Retrieval Service ensuring documented deliveries. We collect customer signatures on credit invoices as proof of receipt upon delivery, and promptly return the signed invoices to your business for seamless record-keeping.

Automated order syncing & tracking
Shopify/WooCommerce plug-ins and custom API integration automate waybill generation, order syncing, and real-time tracking. This solution saves time, reduces errors, enhances efficiency, and simplifies order management, ensuring a seamless order fulfillment experience.

Safe transport of sensitive documents
We ensure secure and confidential delivery of bank cards, financial statements, legal papers, and other sensitive materials. With strict compliance, safety measures, and real-time tracking, we minimize fraud and loss risks through careful handling.

Fast delivery within Colombo
Same-day delivery service ensures urgent shipments reach destinations within Colombo 1-15 and selected suburbs on the same day. Items picked up before 11:30 AM in Colombo 1-15 are delivered by 8 PM.

Shipment status updates
Easily track your package status and send SMS notifications to clients. Our SMS service is available for all B2C clients, ensuring real-time updates and seamless communication.

Dedicated couriers for exclusive use
Businesses can book a dedicated rider and vehicle on a fixed monthly plan for on-demand deliveries. Ideal for daily dispatches, scheduled pickups, time-definite deliveries, and priority shipments, this service ensures uninterrupted and timely deliveries.

Cost-effective intercity shipping
Our Station-to-Station Delivery (STS) service provides an affordable solution for transporting packages between Citypak branches. Customers can drop off parcels at one branch and have recipients pick them up at another, cutting costs.
Ideal for campus students, busy individuals, industrial park/trade zone employees, and bulk cargo transporters, STS offers a convenient and budget-friendly alternative to other shipping services. We will hold your packages for collection up to 3 days at no extra cost, making it the perfect choice for businesses and individuals seeking efficient intercity transportation.

Tailored services for unique needs
Citypak’s Custom Delivery Solutions provide flexible, tailored logistics services, from specialized handling to express deliveries. We assess your needs, address challenges, and create efficient, cost-effective solutions to streamline logistics.

End-to-End Logistical Solutions
As part of the Hayleys Advantis Group, we provide a seamless supply chain experience by integrating shipping, transportation, warehousing, order fulfillment, and last-mile delivery. Our integrated solutions reduce costs, improve efficiency, and enhance overall supply chain performance.

Expert logistics guidance
Citypak offers expert logistics consultation to optimize delivery strategies, reduce costs, and improve supply chain efficiency. Our team analyzes existing processes, provides practical solutions, and integrates technology to enhance customer experience and streamline operations, driving business growth.

Secure packing for safe transit
Experience our high-quality, tamper-proof packaging materials designed to ensure the safe transportation of your packages.

Express overseas delivery
Through our partnership with FedEx, you can now ship parcels overseas hassle-free, ensuring fast and reliable international delivery.

Click Here : Advantis express page

Timely deliveries on your preferred date

Ensure your package arrives exactly when planned with our Scheduled Delivery service. Ideal for time-sensitive, recurring, or pre-planned shipments, we offer guaranteed delivery on your selected date to meet personal and business needs.

• Colombo 1–15: Schedule collection 2 working days in advance.
• Other areas: Schedule collection 3 working days in advance.